Ordering & Payment
Ordering and payment, with or without an account
At Pottery Pots, you can easily place an order, with or without an account. With an account, you benefit from extra convenience, such as viewing your order history and completing future orders more quickly.Ordering and prices
All prices listed on our webshop include VAT and exclude any shipping costs, unless otherwise stated.
Ordering and shipping
Orders placed on working days before 4 p.m. will be shipped within 2 working days. The average delivery time is 4 working days, depending on the product and destination.Ordering and returns
You have the right to return your order up to 14 days after receipt. After receiving the return shipment, we will refund the purchase amount within 14 days via the original payment method.View our full return policy on the page Returns & Complaints.
Ordering and confirmations
After placing your order, you will receive the following by email:- An order confirmation
- A shipping confirmation with track & trace
Payment
At Pottery Pots, you can pay securely using the following payment methods:- iDEAL
- PayPal
- Amex
- Visa
- Mastercard
- Maestro
Pay later
We do not currently offer a pay later payment method.We have chosen to offer only direct and secure payment methods so that orders can be processed immediately and we can guarantee our delivery times.
You can pay securely at Pottery Pots using the available payment methods listed on this page.
Ordering and questions
Do you have questions about your order?You can reach us at:
- Telephone: +31 (0)88 445 66 99
- E-mail: cs@potterypots.eu
