Planes, boats and trucks head out throughout the United States of America and Europe from our warehouses in Burlington (New Jersey, USA) and Aalsmeer (the Netherlands) on a daily basis, in order to bring the goods to you and your customers.
Where do we deliver?
Shipping is available within the complete contintents of North-America and South-America. All Shipments are sent from Hamilton, NJ 08609.
We work with external carriers and therefore only deliver to the places they can reach with a large truck and trailer. We do not deliver orders to private home addresses or post box addresses.
What are the shipping costs?
Prices and shipping percentages are designed for wholesale trade customers that purchase in volume. Pottery Pots pricing do not include shipping and handling. Shipping rates apply to UPS Ground and LTL shipments and charges will be determined by shipping destination wihtin the 48 states (see chart below). Shipments to Hawaii, Alaska and all other countries will be shipped at the actual rate.
Transport restrictions may apply to some (over-sized) items. We will naturally inform you if this is the case and give you an actual freight quote.
What will happen if my order cannot be delivered completely at once?
Backorders will be shipped at the same rate of the inital order. Our staff can always explore the options and possibilities for alternatives with you.
Are there any exceptions?
Any order with discounted items will be shipped at the actual rate.
The shipping rates for TL and Full Containers will be shipped at actual rate.
Can I also pick up or arrange the transport myself?
Yes, customers and their carriers are always welcome to pick up orders at our warehouse in Hamilton, NJ. Please make an appointment at least 24 hours in advance.
Additional and accessorial charges?
Shipping companies charge for extra services outside of their normal rate schedule. If you or your customer requests additional services, or the shipping company deems it necessary, we will pass on these extra shipping costs, according to the following schedule:
Pottery Pots USA Inc.
122 Kissel Rd
Burlington, New Jersey 08016
United States of America
Tel: +1 609 438 9050
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